Starting a Volunteer Program or Project

Developing and Implementing Volunteer Policies

If you are starting a new volunteer program at your agency or planning a new volunteer service project, it’s important to develop some clear policies guiding your expectations for volunteers and letting them know the support you will offer to them. Your volunteer policies and procedures should correspond to your general organizational guiding practices. However, for volunteers it is especially important to address issues such as:

  • Risk management
  • Liability issues
  • Supervision
  • Communication and feedback
  • Volunteer personnel matters such as:
    • travel reimbursement
    • attendance
    • codes of conduct

You also need to “start with the end in mind” when developing your new volunteer project. You will want to be able to document your successes and learn from your mistakes. So, think about how you will put in place data tracking tools so that you can collect information on volunteer numbers, volunteer hours, and other measures specific to your project. See the Evaluation section under the Getting & Keeping Volunteers page for more information.

Days of Service

If you are looking to implement a new short-term service project, why not considering partnering with the Iowa Commission on Volunteer Services and holding your event on one of the statewide or nationwide Days of Service? Days of Service volunteer projects provide opportunities for volunteers to participate in short-term service activities for a greater cause. These days are a great way for organizations to attract new volunteers who could become regular contributors. To find out more about the specific Days of Service celebrated by the ICVS, please visit our page with details regarding each day.